When arranging the funeral, you may also wish to consider some of the areas we’ve outlined below:

Viewing the deceased

The decision of whether to view the deceased is a personal one. Many people take comfort from seeing the deceased at rest, and others who hesitated have regrets afterwards nfor not viewing. Private viewing rooms are available at some of our brances.

In the viewing room, you may wish to display a photograph or a small selection of possessions or keepsakes that depict a hobby or pastime of the deceased. This will help to make this aspect of the funeral more personal to them.

You can be assured that we will take care of everything on the day of the funeral.

Dressing the deceased

If you wish to bring clothing for your loved one to be dressed in, we will accommodate your wishes as far as possible. If it is impossible due to the nature of injuries, we will advise you.

You may wish to bring your loved one’s favourite clothes as opposed to a formal suit attire.

Alternatively, we supply a shroud for the deceased to be dressed in.

Carrying the coffin

You will be asked to supply bearers to carry the coffin. Bearers may be friends, family members or colleagues of the person who has died.


Obituary notices

The obituary notice is an important opportunity not only to publicly announce the death and funeral details, but can also be used to pay tribute to the deceased, for example, by including a verse. Additionally, details of where any donations or flowers can be sent may be included.

An obituary notice can normally be placed in a local or national newspaper. Additionally, you may wish to place a notice in an alternative local newspaper if the deceased lived in another town or city at sometime.  We will be happy to help you create and arrange the obituary notices.


Many bereaved families wish to restrict the sending of floral tributes to immediate family members only and request that, as an alternative, donations are made to a charity or other organisation.


Many people ask for specific pieces of music to be played during the service. This is an opportunity to add a personal touch. The music chosen can usually be anything from traditional organ music to music on a tape or CD supplied by you. Alternatively you may like to have a musician playing at the service. We have many musicians listed, eg. Harpists, Violinists, Flutists and Organists. The musicians all play atmospheric instruments which has a calming effect on those entering the church/chapel and waiting for the ceremony to commence.


Most Churches / chapels will provide

  • An organist
  • Pre-recorded music from which you can choose
  • A music system on which you can play music of your choice

Depending on the location of the service, there may be certain restrictions, which we can advise you on.


A friend or relative may wish to say a few words during the service about the person who has died; this is called a eulogy. An eulogy can also be prerecorded on cd/dvd and played on the day of the service.

owerpoint Presentatiom

You may wish to bring us photo’s which we will put together for a slide-show in Powerpoint or DVD format with appropriate music. This creates a personal photo eulogy which is played during the service.

Funeral Programmes

It is custom to have an order of service printed for the funeral. Our In-house Graphic Designer will be happy to advise on layout and content and have these produced for you.


You may wish to offer guests refreshments after the funeral. You will need to decide:

  • The number of guests
  • The caterer
  • The venue
  • The type of food and drink to be served

Once these decisions have been made, we will be happy to make the arrangements for you.

The costs of the funeral

We will keep you informed about the costs of the funeral from the outset. We will explain to you what the options are and how much they cost so that you are fully informed about the choices you make. When you have made your choices we will provide you with a written invoice of the funeral costs.

The costs of a funeral are made up of the following:

  • Professional services including appropriate advice and support, liaison with third parties and personnel required to arrange the funeral. Bringing the deceased into our care, taking care of the deceased at our facilities, presentation of the deceased and conducting the funeral service, including provision of a hearse, down loading device, etc.
  • The cost of the coffin or casket.
  • Additional charges such as transport and after hours fees.
  • Payments made on your behalf, known as disbursements, which include fees for the doctor, minister and cremation,ect. We kindly ask for payment to be effected 24 hours prior to commencing of the funeral service.

You will receive your invoice by hand/fax or e-mail. The invoice can be paid in person at our funeral home or at any bank or via Internet. You can pay with cash, by cheque or with a debit or credit card.
Please be advised that we do not submit invoices to a solicitor for payment by the estate of the deceased.  Please note that you remain responsible for the account being paid in accordance with our terms and conditions.

Meeting the costs of a funeral

It is advisable to make provision for funeral costs by means of a funeral policy.
We accept funeral policies issued by other institutions. However, there are exceptions. Please contact our funeral home to enquire.

If you think you may have trouble meeting funeral costs, please discuss this with us at the time of arrangement. We will assist you in structuring a funeral service according to your needs. You may be able to apply for an Unemployment Insurance Fund Payment to help with funeral costs and we have information on who may be eligible and how to make a claim. Please remember that you are personally liable for the the whole invoice amount if a payment is not received from your Insurance Company.