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divider Your Guide to Arranging a Funeral  divider

Your Guide to Arranging a Funeral

 Making funeral arrangements can be a difficult task and we can support you by taking care of all the practical arrangements.

Sonja Smith Funeral Group (Pty) Ltd offers a high level of dedicated funeral care, advising you of all your options and choices and seeing that the funeral arrangements are made in accordance with your wishes, and those of the Deceased.

The days following the death of a loved one will challenge you emotionally and mentally, with many more decisions to be made. Trust that you and your family will be taken care of.

We are specialists with a wealth of experience in caring for the Deceased person, your family, and the legal requirements at this time. My team and I will ensure that whenever possible, your wishes are met, and we may have very useful suggestions that you may not have considered. Funeral arrangements are very personal; some people choose a simple funeral whilst others prefer a more elaborate service.

“We help to make sure that every funeral we arrange is a meaningful experience that will be remembered.”

My role as your Funeral Director is to represent you and your family with absolute integrity, respect and discretion at all times. We will help you to honour and cherish a life well lived –  and at the same time help make the lives of those left behind a little easier.

Thank you for your trust in us.



We’re available 24 hours a day to provide help, care and support. Contact Sonja Smith Funeral Group (Pty) Ltd using our branch finder tool or make an online enquiry.

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Planning a Funeral

You may make funeral arrangements at your home, our funeral home or another location, such as a solicitor’s office or a friend’s home.

When arranging a funeral you will need to make early decisions about:

– Whether it will be a burial or cremation

– Where the funeral will take place (church, chapel, graveside, elsewhere)

We will then liaise with the necessary parties to agree on a day, date and time for the service, to meet your requirements.

“My team and I will ensure that whenever possible, your wishes are met, and we may have very useful suggestions that you may not have considered. We have experience in arranging funerals across all religions and cultures.”

  • The full name, address and ID-number of the Deceased.
  • The location where the Deceased is resting.
  • The name and contact details of the Medical Doctor who last treated the Deceased.
  • Whether a Notification of Death (BI1663) or Death Certificate has been issued.
  • Whether the funeral will be a religious or non-religious (humanist) ceremony.
  • Full details of your wishes regarding the services of a minister will be needed, if required.
  • Arranging the funeral provides an opportunity to create a unique commemoration to the Deceased and we will spend time helping you to do this.
Our qualified Funeral Planners can also help to explain to you all the elements of designing a fitting tribute, including:

We are experienced professionals available to you. Although these decisions are yours, you are not alone. Our presence will guide you and support you all the way. Sonja Smith will ensure that you receive the style and quality of service you want.

We will assist you in the completion of all documentation and make all necessary arrangements with the church, chapel, cemetery or crematorium on your behalf. We will then provide confirmation of all the funeral arrangements, together with a detailed estimate of the costs.

We will keep you informed about the costs of the funeral from the outset. We will explain to you what the options are and how much they cost so that you are fully informed about the choices you make. When you have made your choices, we will provide you with a written Tax Invoice of the funeral costs.

The costs of a funeral are made up of the following:

  • Professional services including appropriate advice and support, liaison with third parties and personnel required to arrange the funeral. Bringing the deceased into our care, taking care of the deceased at our facilities, presentation of the deceased and conducting the funeral service, including the provision of a hearse, lowering device, etc.
  • The cost of the coffin or casket.
  • Additional charges such as transport and after hours fees.
  • Payments made on your behalf, known as disbursements, which include fees for the doctor, minister and cremation, etc. We kindly ask for payment to be effected 24 hours prior to commencing of the funeral service.

You will receive your Tax Invoice by hand/fax or e-mail. The invoice can be paid in person at our funeral home or at any bank or via the Internet. You can pay with cash, by cheque or with a debit or credit card. (Please note: We do not accept American Express Cards for payment)

Please be advised that we do not submit Tax Invoices to a solicitor for payment by the estate of the deceased.  Please note that you remain responsible for the account being paid in accordance with our terms and conditions.

Meeting the costs of a funeral

It is advisable to make provision for funeral costs by means of a funeral policy.

We stock a supply of claim forms for funeral policies issued by a number of other institutions. However, there are exceptions. Please contact our funeral home to inquire.

If you think you may have trouble meeting funeral costs, please discuss this with us at the time of arrangement. We will assist you in structuring a funeral service according to your needs. You may also be able to apply for an Unemployment Insurance Fund Payment (Death Claim) and we have information on who may be eligible and how to make a claim. Please remember that you are personally liable for settlement of the full Invoice amount 24 hours prior to commencement of the funeral service.

Call 24/7 - 079 895 4414